Frequent Asked Questions ( FAQ )
Please browse through our frequently asked questions for more information.
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There are two answers to this:
1/ The moment you feel uncomfortable
2/ Like most products, mattresses do have a shelf-life, and it is recommended that you replace your mattress every 7-9 years.

If you have purchased a mattress that is no longer supportive, sagging in the middle (or sides), uneven weight distribution, causing you to have a disturbed night of sleep (due to partner disturbance), a haven for dust mites, allergens, bacteria, mould, mildew, etc, it is time to get yourself into a Get Well Bedding bed.
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Some people will find it perfect form night one, and other people will find it can take up to 30-days to get used to the ultimate in support and comfort that comes with all Get Well Bedding products.
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Luckily for you, mattresses will bend. Solid bases, however, do not... This is why our King size bases come in two pieces - so that you can conveniently manoeuvre it around your home.
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Of course, due to the fact that Get Well Bedding uses the highest quality materials, electric blankets are fine to use on all our range.
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Due to the fact that Get Well Bedding is not a retailer, and is operated online and through a trusted network of health-care practitioners, we are able to keep our prices well below the RRP. As we have designed, sourced and manufactured all of our range right here in Australia, we don't have the import taxes or other overheads to deal with. The highest quality products at an affordable price, it's what we call Affordable Luxury.
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In looking for a mattress, most people will try the old way of spending weeks on end laying on beds, and going from store to store trying various types and models. The great thing about Get Well Bedding is that a/ the beds have been designed by an expert in the human body, who is also a practicing chiropractor, b/ the best way to try a bed is to take it home and try it. Get Well Bedding offers a no questions asked money back guarantee for 30-days. To avoid confusion, we have 2 models to choose from, and your only choice is the comfort level within these models. If you are still confused, our team of experts will be on hand to help you pick your bed, and yes, we can even customise everything to your specific needs. Just ask us today!
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Generally, when you have a little extra weight the support of the foundation and mattress needs to increase. We can customise beds to allow for your bed to not only support you, but to give you an unparalleled and comfortable night of sleep. Night after night! Call us to ask if you have any questions.
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Many people are not aware of the number of dust mites that often cohabitate with us. Dust mites are fond of dark, damp places, where they are likely to lay their eggs. Because of the poor moisture regulating properties of animal products (down) and synthetics, they are a haven for these tiny pests. The microscopic faeces of the mite are most often the allergy triggers. The addition of 100% Natural Latex is inherently hypo-allergenic, anti-microbial, and dust mite resistant, making it perfect for allergy sufferers or anyone wanting to breathe fresh, clean air while they sleep. As well as the use of non-toxic treatments, Get Well Bedding is happy to say that our beds are great for allergy sufferers.
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When eBay first started 20 years ago, people believed that it was a fad and selling goods online was destined for failure. In today's day and age, it is more about providing a service and extra information to customers, so that they can make an informed choice. At Get Well Bedding, we believe our unique combination of Chiropractor and Anatomist-designed, Australian-Made, Great Price, Highest Quality Materials, Free Delivery, Comfort Guarantee, Industry Experience and Customer Service is what makes us the best bedding company in Australia.
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Although we began as an exclusively online company, we do have and are in the process of setting up exclusive showrooms across Australia within Health-Care and Medical clinics. In the past, by being an only-exclusive store, we had the unique opportunity to offer incredible service and pricing that is not possible with the big overheads of large showrooms, teams of sales staff and traditional marketing expenses. However, keeping the Get Well Bedding brand as an exclusive in-house type of product, we have been able to keep our prices as low as we can. Look out for a showroom coming to a clinic near you. Otherwise, feel free to enjoy your 30-day sleep trial.
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Bank Transfer, PayPal, Cheque, Visa, MasterCard, American Express. Please note that payment is expected at the time of ordering. If you would like to make a payment plan, we have an agreement with Certegy EziPay for convenient payment plans to suit your budget. Ask us today.
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Of course, Get Well Bedding staff are always on-hand to help you with your bedding needs, and that includes any questions or concerns that you may have with choice of product or payment methods.
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Generally 1 - 2 weeks for most Metropolitan areas. If you are in a regional area, add an extra week, or if you are in a completely remote area, please allow up to 4 weeks for delivery. For custom orders, some fabrics need to be made, which can add approximately 1 to 2 weeks additional waiting time. You will be notified at the time of ordering. All deliveries are given at least 24-hours notice prior to delivery.